Helping you help others
Are you looking to polish up your knowledge of Citrix Presentation Server 4.5? Then look no further. Attend our help-desk workshop – a nine-module course comprising instructor-led and hands-on sessions. You’ll have the chance to learn about architectural concepts, pick up troubleshooting tips, and improve your overall understanding of server-based computing environments. For more information, including a list of key topics and skills, click here.

Target group
This course is intended for IT help-desk staff familiar with Microsoft® Windows® environments. Systems engineers may also find this course useful.

Prerequisites
Participants must have a solid understanding of Microsoft Operating Systems (Windows 2003) before attending this course.

Want to know more about certification?
If you want to find out about the training and certification available to you - and the corresponding prerequisites - take a look at the Citrix Education Website.
More information

Courses on Presentation Server
Or are you interested in Presentation Server certification? There is a wide range of courses to choose from.
Overview

The workshops will be offered by the CALCs (Citrix Authorised Learning Centres). Please get in contact with a CALC near you.
Find a CALC